Support Analyst
JOB OFFER: SUPPORT ANALYST
The ParTec AG is a dynamic engineering, consultancy and support company specialized on High Performance Computing (HPC) solutions. We provide software and support to our customers for running High Performance Cluster systems.
Our business’s success highly depends on the technical skills of our employees, their capacity to meet customer expectations, and to deliver innovative clustering solutions.
To grow our team, we are looking for a support engineer either for our office at the Jülich Supercomputing Centre in Germany, or our headquarters in Munich. The job includes technical support of ParTec software products (the ParaStation Cluster Middleware “ParaStation Modulo”), as well as operational support of customer machines.
YOUR MAIN TASKS WILL BE:
- Setup and administration of servers for high-performance clusters based on Linux
- Analysis, classification and solution of problems in tight communication with the customers and hardware vendors, as well as with our software development team (1st and 2nd level support)
- Automation of daily-day routine jobs using scripting languages
- Participation in research projects regarding HPC topics
WHAT WE EXPECT FROM YOU:
- Solid experience with Linux administration (Redhat- and SuSE-based), including network configuration, package management, parallel file systems, and high- availability setups
- Thorough knowledge of shell and at least one other scripting language, like Python or Perl
- Good communication skills in both, German and English, and a strong focus on the customers’ needs
- Willingness to occasionally participate in project meetings or perform on-site tasks for customers in Germany and Europe
Basic knowledge of parallel programming and debugging using C or Fortran and MPI would be desirable, as well as GPU programming with CUDA/OpenCL or OpenACC. Experience with configuring and operating specialized high-speed networks like InfiniBand is welcomed.
Working in small teams, ParTec offers diverse areas of work that give individuals the opportunity to gain hands-on experience with some of the world’s most advanced supercomputers.
If you are interested in joining our team, please send your application with resume and salary expectations to